If you need to add more users, it's not a problem. On the minimum number of users per package you can either shift to new package level to automatically increase users or add an additional user to current package at a very nominal fee. You can add as many as you like, which makes you more agile, scalable, and ready for growth.

* Base version includes enterprise resource planning and related applications such as inventory management, customer relationship and lifecycle management, product life-cycle management, supplier relationship management, purchase and sales cycles, cash flow (accounts receivable, payable, disputes and petty cash management) and collaboration and business activity tools.

Novoally Service Agreement Guarantee

• Novosales guarantees complete security of data and no sharing/distribution or any misuse of your data.
• Novosales would provide upgrades with the advent of new technologies at no extra cost.
• Novosales will provide minimum of 99% of uptime for the product (novosales.com) and minimum of 98% for the product (novoquick.com). For product [mybusiness].com the uptime is totally dependent on your hardware and IT team.
• 6 days a week, 10 Hrs a day direct telephonic support of the system in case of errors/issues for novosales.com users, 7 days a week, 12 Hrs a day for [mybusiness].com users, and anything between 2hrs to 48 hrs response for novoQuick.com users email support.
• Critical Issue resolution within 2 hrs.
• Application access is in your control and can be only accessed by your password. We recommend not to share your password with anyone you don’t trust. In case of password misuse, contact your administrator or send an email request to support to block and reset your password.

Standard Implementation Procedure

• Understanding of the business process at your organisation which includes: Flow of material within the organisation; Flow of information within the organisation and levels of approval and Production line setup.
• Bringing out features to be customized for your specific needs.
• Master data insertion.
• Training of staff to use the application.

Implementation timeframe and cost

The implementation of Novosales application depends on the following

• Complexity of the business process and multiplicity of locations.
• No. of user and their computer literacy levels.
• The inclination for automation at lower levels. 
• Traveling/Commuting and boarding costs.
• The same can be fixed cost or based o recurring cost per month. Contact your local novosales partner find which model fits the best in your scenario.